Last Updated: 05-11-2024

  1. Order Processing and Shipping Timeline

    • Once you place an order and complete the payment, we begin processing your items. This means preparing, packaging, and arranging the logistics required to get your order ready for shipment. Processing times can vary based on the type of products, any customization required, and the quantity ordered.
    • When your order is confirmed, we’ll provide an estimated delivery timeline to give you a clear idea of when your items are expected to arrive.
  2. Shipping Costs

    • Shipping fees for your order depend on several factors, including your location, the size of the order, and the speed of delivery you select.
    • During the order confirmation process, we’ll provide an estimated shipping cost. If there are any additional charges required for specific destinations or special delivery requests, we’ll communicate these to you in advance before your order is shipped.
  3. Shipping and Delivery

    • Urbane Designs offers both local and international shipping, partnering with reliable carriers to ensure that your gifts reach their destinations safely and on time.
    • Once your order is shipped, we’ll provide tracking information so that you can monitor its progress until it arrives. While we aim to meet delivery timelines, please note that certain factors, like customs clearance or unexpected delays, could impact delivery times based on the destination.
  4. Product Information Disclaimer

    • While we strive to provide accurate product details and pricing on our website, there may occasionally be differences between the listed price and the actual price due to changing availability, materials, or customization options.
    • For this reason, we encourage customers to confirm prices directly with us via WhatsApp, phone, or email to ensure you have the most current information before making a purchase.

If you have any further questions or need assistance, feel free to contact our support team at:

Our team is here to help make your corporate gifting experience smooth and stress-free.

welcome kit